ROFL!

[serendipity8791]

I have just been yelled at because apparently, according to a travel agent I just talked to, my supervisors are not allowed to have lives! Conversation went a little like this:

Agent: I have been waiting for an hour. I know your branch doesn't do it, but I want Royal Olympia Cruises.

Me: Unfortunately, we don't have any of their information anymore.

Agent: Look the phone system didn't seem to work and I was waiting for over an hour. I got a fax from THN Carriers about the MST Triton, isn't it a Royal Olympia ship?

Me: I really would not know, as we don't have their information in house. Carriers who are part of THN but in a different office would but I would have to transfer you.

Agent: Well, the phone system didn't work, and all the conferences I have been to, we have been assured that the one phone number we were given (she gives me said phone number) then pressing 4 for Cruises and then 6 for Royal Olympia would work everytime.

Me: *checks the phone number and it matches* I don't understand why it didn't work, and I would ask a supervisor to ask them if the phone tree is supposed to be working properly, but they have left for the day.

Agent: *sarcasm dripping off every syllable* Oh, so, they have left for the day, eh?

Me: Yes, because, unfortunately, they have a 9 to 5 schedule.

Agent: *pissed off* Nevermind, I will call back tomorrow! *hangs up on me*

Like, duh, it's nearly 7pm... *mumbles* stoopid fat agent...

Comments

Customers suck

[ka-haku.livejournal.com]

Hey, have you been reading my journal? We seem to have something in common. :)

Re: Customers suck

[serendipity8791.livejournal.com]

I have been reading your journal, actually. That's what happens, I guess, when you work in customer service.

Re: Customers suck

[ka-haku.livejournal.com]

Yeah,that's what happens. The stuff I put on the journal is but a small sampling. There was one yesterday that was particularly bad, but I can't recall the details now. :)

[athena5897.livejournal.com]

oh my fucking GODDESS! no FUCKIN way! I woulda cussed the bitch out like "okay, so it's MY fuckin fault that you can't get through to whatever the fuck cruiseline that, oh, by the way, I don't COVER.. and have ta toldja TWICE!!" fuckin a. oh, btw, I thought I should tell ya that I got written up for, get this, cussing *in the BACK ROOM... not on the SALES FLOOR* and complaining too much *again, IN THE BACK ROOM*!! fuckin A. people SUCK! oh, btw, good ta see ya again. missed ya! *smooches*

[serendipity8791.livejournal.com]

Feh, tell them they suck, for me, okay? *hugses*

I miss you, precious!